- Return & Refund Policy
Thanks for shopping at Onnie Music. If you are not entirely satisfied with your purchase, we’re here to help.
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit normally in 15 days, depending on your card issuer’s policies.
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
- Contact Us
If you have any questions on how to return your item to us, you have four options to contact us immediately.
1658 W 35th St,
Chicago, IL 60609 US
Click or Tap the blue phrase that says “Contact Us” below this paragraph to type in your message and submit it to us immediately.